UKG Named a Leader in Workforce Management for Fifth Straight Year

Nucleus Research ranks UKG Pro Workforce Management highest among full-suite HCM providers

LOWELL, Mass. & WESTON, Fla.–(BUSINESS WIRE)–UKG, a leading provider of HR, payroll, workforce management, and culture solutions for all people, today announced that the UKG Pro® suite has been named a Leader in the Nucleus Research 2024 Workforce Management Technology Value Matrix. Placed the highest among full-suite HCM offerings, the AI-powered solution designed for large, frontline, and hourly global workforces was recognized for functionality and useability while delivering on the UKG mission to inspire every organization to be a great place to work through technology built for all.

Nucleus Research is a global leader in return on investment (ROI) technology research and credits UKG as a Leader for investments in both functionality and usability features, as well as having a diverse and comprehensive product offering that enables organizations to maximize ROI and the customer experience to help organizations deploy large-scale applications.

“As organizations continue to navigate the complexities of managing a dynamic workforce, UKG’s recognition as a Leader by Nucleus Research underscores its commitment to providing value for its customers,” said Evelyn McMullen, research manager at Nucleus Research. “Frontline and hourly workforces face complex issues such as under- and overstaffing, talent management, and labor costs — UKG simplifies these aspects with its investment in artificial intelligence, including a focus on generative AI to deliver better business outcomes and quality of life enhancements for frontline workers.”

Nucleus Research highlighted various areas of innovation that set UKG Pro Workforce Management™ apart, such as:

AI-powered insights: UKG Bryte™, the AI-powered assistant embedded throughout the UKG Pro suite, is trained on the world’s largest collection of people, work, and culture data to help users streamline processes and uncover accurate answers to questions such as, “How much time off have I accrued?”, while providing insights into employee work schedules and shift trends.

Frontline employee communication: UKG Talk® enables two-way communication, such as direct messages, group chats, and company-wide announcements, directly within UKG Pro, fostering better collaboration and a greater sense of belonging among workers.

Multi-country payroll: UKG One View™ extends the strength of the UKG Pro suite to help multinational organizations manage their entire workforce — from complex scheduling to payday — providing the same consistent experience to employees regardless of where in the world they work.

“Frontline workers play a vital role in our world, and we’re committed to creating technology that simplifies an employee’s day, supports their ambitions, and, above all, empowers these essential employees,” said Hugo Sarrazin, president, chief product and technology officer at UKG. “We’re leveraging the latest, next-generation technology in very intentional ways to help our customers bring the best workplace experiences possible to their employees and elevate the workplace experience for all.”

This is the fifth consecutive year that UKG has been named a Leader in workforce management by Nucleus Research. Additionally, the strength of the UKG Pro Workforce Management solution, coupled with culture-building applications such as the UKG Great Place To Work Hub, recently helped the full UKG Pro suite gain Leader status in the Nucleus Research HCM Technology Value Matrix for 12 straight years.

About UKG

At UKG, our purpose is people. We are on a mission to inspire every organization to become a great place to work through HCM technology built for all. More than 80,000 organizations across all sizes, industries, and geographies trust UKG HR, payroll, workforce management, and culture cloud solutions to drive great workplace experiences and make better, more confident people and business decisions. With the world’s largest collection of people data, work data, and culture data combined with rich experience using artificial intelligence in the service of people, we connect culture insights with business outcomes to show what’s possible when organizations invest in their people. To learn more, visit

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