MARLBOROUGH, Mass.–(BUSINESS WIRE)–DALBAR, Inc., the preeminent auditor of customer service within the financial services industry, proudly continues to unveil the distinguished recipients of the 2023 DALBAR Service Award. This week, the awardee of the Annuity Service Award, recognized for their outstanding customer service support to their annuity clients is announced:
Guardian is heralded for their commitment to outstanding customer service to annuity clients, and emerged successful through an impartial and meticulous audit utilizing DALBAR’s cutting-edge measurement techniques and technology. This comprehensive evaluation of contact centers pinpoints those demonstrating unparalleled excellence.
DALBAR, Inc. has a 46-year history and is recognized by the industry and government as an independent third-party expert in the business of providing audits, evaluations, ratings, and due diligence. DALBAR certifications are recognized as a mark of excellence in the financial services community.
Media: Emily Kunka