Zappix Named a Top 10 Patient Experience Solution Provider by Healthcare Tech Outlook Magazine

BURLINGTON, Mass.–(BUSINESS WIRE)–Zappix, a leading provider of Digital Patient Engagement Solutions, today announced it has been named a Top 10 Patient Experience Solution Provider for 2024 by Healthcare Tech Outlook Magazine. This recognition underscores Zappix’s dedication to driving digital transformation in healthcare and delivering a superior patient experience.

Health Tech Outlook Magazine’s annual list identifies the ten most impactful companies at the forefront of the healthcare industry’s digital revolution. Zappix’s innovative approach is redefining the patient journey through its advanced suite of digital tools. These tools enhance patient satisfaction and loyalty, improve access to care, streamline operations for providers, and reduce administrative burdens. Zappix leverages orchestrated outreach and on-demand digital interactions to elevate the overall quality of care.

“We are honored to be recognized as a 2024 leader in patient experience solutions,” said Yossi Abraham, President and CEO of Zappix. “Our Digital Patient Engagement Solution offers significant value to both healthcare providers and their patients by improving access, increasing operational efficiency, and delivering an exceptional patient experience.”

Zappix’s cloud-based solution sits at the heart of its innovation. Designed for seamless integration with leading Electronic Medical Records (EMRs) and back-end systems, the solution automates and streamlines workflows. It also features a comprehensive Analytics Suite, empowering healthcare providers with data-driven insights for informed decision-making.

Zappix leverages its expertise in digital customer engagement to enhance care quality, optimize clinic operations, and transform the patient experience. Their solution delivers the right message, to the right patient, at the right time. This includes facilitating communication of pre- and post-procedure instructions, scheduling and appointment confirmations, patient education, referrals, and digital intake processes.

The impact of Zappix’s solution is measurable:

No-show rates significantly reduced by 72%

Complex procedure late cancellations decreased by 87%

Zappix’s recognition as a leader in patient experience solutions exemplifies its unwavering commitment to excellence and innovation in healthcare. The company plays a pivotal role in shaping the future of patient engagement.

About Zappix

Zappix transforms the patient journey with an AI-Powered Digital Patient Engagement Platform to improve the quality of care and increase patient access & satisfaction. The cloud-based solution enables workflow automation, rapid deployments, integration to EMRs and back-end systems, and provides a comprehensive Actionable Analytics Suite.

Zappix provides significant benefits and ROI by improving quality of care, increasing patient satisfaction and loyalty, improving patient access and financial outcomes, and increasing hospitals’ competitive advantage and positioning.

To learn more about Zappix, go to


Zappix, Inc.
(781) 739-2770

Shannon Colbert