TouchFree ID Arrives for UKG InTouch DX Timeclock

Contactless Timeclock Enhancements Help People Feel Safer, Punch Faster, and Securely Unlock Access to Work Information

LOWELL, Mass. & WESTON, Fla.–(BUSINESS WIRE)–#HCMUKG (Ultimate Kronos Group), a leading global provider of human capital management (HCM), payroll, HR service delivery, and workforce management solutions, today announced the UKG InTouch DX timeclock has been enhanced with UKG TouchFree ID, a facial-scan option that helps people feel safer, punch faster, and securely unlock access to scheduling, time-off, and other workplace information through a contactless experience.

TouchFree ID provides a secure, touchless option for people to interact with the DX. In one mode, TouchFree ID can be set to quickly and conveniently enable people to punch in and out for their shifts or breaks without ever touching the DX. Additionally, TouchFree ID can be configured to instantly unlock access to an employee’s personalized DX home screen to: view curated SmartLanding notifications; compare their scheduled time with actual time worked with My Time to verify accuracy of their recorded punches and resolve punch exceptions; request time off; check their schedule; or change job codes.

“UKG has made punching as quick as unlocking a mobile phone. We love the convenience of TouchFree ID. Our people are impressed by how sleek the InTouch DX clocks are and how easy TouchFree ID is,” said Stephen Tinetti, workforce optimization manager at Bupa Villages and Aged care. “The DX has been a game-changer since we first introduced it to our workforce and we’re excited to see what UKG is planning to deliver next.”

Developed with dual visible and infrared light cameras, TouchFree ID is designed to provide an inclusive experience for all people, regardless of skin complexion, height, whether they use glasses, have facial hair, or work in very dark or brightly lit environments. For people who struggle with fine motor coordination, entering an ID number or registering a finger scan is replaced with a simple glance at the camera. Reducing the amount a person touches a shared surface also helps to create healthier workplaces.

“It’s been more than 40 years since UKG introduced the first-ever computerized timeclock, and we’re proud to build on this heritage of innovation by offering a fully touchless facial-scanning experience that’s developed to support all people,” said Hugo Sarrazin, chief product officer at UKG. “Whether it’s exceptional mobile experiences or our next-generation DX timeclock, UKG is committed to solutions that empower people to navigate their life-work journeys.”

TouchFree ID was created with employee privacy and security at the forefront1. During enrollment, the InTouch DX prompts employees to consent to their use of TouchFree ID. UKG leverages proprietary software that captures a unique numerical template for each user’s face which cannot be used to reproduce an actual image. TouchFree ID does not recognize a printed photo, digital image, or video of a person, also helping to ensure that only the individual employee can record a punch or access their personalized home screen.

“One of the things we love most about being a UKG customer is the collaborative process UKG takes to developing new products and experiences, like TouchFree ID,” said Tinetti. “By involving organizations like ours in the process, it demonstrates that UKG truly wants to make a difference for the people showing up on the frontlines of work every day.”

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About UKG

At UKG (Ultimate Kronos Group), our purpose is people. Built from a merger that created one of the largest cloud companies in the world, UKG believes organizations succeed when they focus on their people. As a leading global provider of HCM, payroll, HR service delivery, and workforce management solutions, UKG delivers award-winning Pro, Dimensions, and Ready solutions to help tens of thousands of organizations across geographies and in every industry drive better business outcomes, improve HR effectiveness, streamline the payroll process, and help make work a better, more connected experience for everyone. UKG has 13,000 employees around the globe and is known for an inclusive workplace culture. The company has earned numerous awards for culture, products, and services, including consecutive years on Fortune’s 100 Best Companies to Work For list. To learn more, visit

Footnote 1: Privacy laws enacted in some countries and states within the U.S. expressly allow for the use of facial-scan technology but require certain policies and procedures be put in place before the technology can be used. It is important to consult with legal counsel to determine the possible impact of such laws in a given location — and whether any new policies and procedures are warranted to ensure that use of TouchFree ID meets the requirements of applicable law. Beyond legal compliance, it is good security practice for employers to have specific retention and destruction policies for employee face-scan data generated from the use of the UKG TouchFree ID system. The collection, retention, and destruction of such data are controlled by the employer at all times.

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