Press Ganey Announces 2021 Guardian of Excellence Award®, Pinnacle of Excellence Award® and NDNQI Award Outstanding Nursing Quality® Recipients

440 healthcare organizations nationwide recognized

BOSTON–(BUSINESS WIRE)–Press Ganey, the national leader in healthcare consumer and workforce engagement, today announced nationwide recipients of its annual performance achievement awards, recognizing healthcare organizations committed to delivering safe, high-quality, patient-centered care amid immense challenges presented by COVID-19. The Guardian of Excellence Award®, Pinnacle of Excellence Award® and NDNQI® Award for Outstanding Nursing Quality® identify, recognize and honor data-driven advancements in healthcare.

“Now more than ever, it is important to acknowledge and celebrate the strength and resiliency of these dynamic health systems across the nation who, despite facing enormous challenges, have continued to provide their communities with safe and exceptional care,” said Patrick T. Ryan, chairman and chief executive officer, Press Ganey. “We are proud to partner with these leading organizations to reshape care, reduce burdens on families and drive improvement. Our commitment to ensuring a high-quality experience for our partners, patients, consumers and caregivers has never been stronger.”

The Guardian of Excellence Award® honors organizations that have achieved the 95th percentile across Press Ganey clients for patient experience, employee engagement, physician engagement or clinical quality performance. More than 250 healthcare organizations received this preeminent recognition this year.

The Pinnacle of Excellence Award® recognizes top-performing health care organizations for achieving and maintaining consistently high levels of excellence for consecutive years in patient experience, employee engagement, physician engagement or clinical quality performance. 110 healthcare organizations have met stringent requirements year-over-year demonstrating superior performance.

The NDNQI Award for Outstanding Nursing Quality® honors the best-performing academic medical center, teaching hospital, community hospital, pediatric hospital, psychiatric hospital and international hospital, based on an assessment of 17 areas of nursing measures. Six healthcare organizations were recognized this year for elevating nursing excellence, and in turn, improving patient outcomes.

To see a complete list of winning hospitals, visit

About Press Ganey

Press Ganey pioneered the health care performance improvement movement 35 years ago. Today Press Ganey offers an integrated suite of solutions that enable enterprise transformation across the patient journey. Delivered through a cutting-edge digital platform built on a foundation of data security, Press Ganey solutions address safety, clinical excellence, patient experience, and workforce engagement. The company works with more than 41,000 health care facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality, and experience of care.



Ty Fiesel