New IDC MaturityScape Offers IT Organizations a Framework for Building a Competitive, Adaptable Future Enterprise

Study helps an enterprise assess the competency and maturity of its IT organization to support its desired business outcomes

NEEDHAM, Mass.–(BUSINESS WIRE)–#FutureEnterprise–As CIOs and business leaders respond to the cratered business landscape left by the COVID-19 pandemic, political upheavals, economic volatility, and climate change, they face the most difficult challenge of their careers. Some leaders will try to recapture a “better past,” while others will leave the past behind and drive forward to a “breakthrough future.” The new IDC MaturityScape: Future IT (IDC #US47174621) was developed to help IT leaders understand what that future breakthrough looks like and the stages they need to go through to achieve it. Armed with this insight, CIOs and line of business executives will be better positioned to deliver the future that they and their businesses need to not only survive but thrive as a future enterprise.

The IDC MaturityScape methodology identifies specific business and technical outcomes, investments, and priorities that are needed for enterprises to navigate critical business and IT transitions and transformations. This new study explores three facets of IT:

  • IT organization, tasked with overseeing and enabling the adoption, deployment, and management of digital technologies for the advancement of the organization’s mission.
  • IT function, which extends beyond the borders of the IT organization to the enterprise and its ecosystems in applying digital technologies to solve business problems and leverage opportunities.
  • Information technologies, comprising the digital technologies and use cases that increasingly constitute the core business.

Further, the new MaturityScape provides a framework for identifying the stages, critical measures, outcomes, and actions required for IT organizations to effectively evolve to an agile and adaptive organization, a critical enabler of the creation and evolution of the future enterprise. The new study enables business and technology executives to identify areas in need of enhancement in five key areas or disciplines:

  • Leadership and governance
  • Trusted and secure enterprise
  • Digital infrastructure
  • IT products and services
  • Innovation and intelligence

By helping an organization assess the competency and maturity of its IT organization in relation to its ability to support a digital enterprise, this new study will help IT leaders prioritize as they manage complex change. Serge Findling, vice president of research with IDC’s IT Executive Programs (IEP) notes, “As IT becomes the operating system of the business, CIOs must reinvent their IT organization to deliver the capabilities of a successful, competitive, and adaptable future enterprise. In a time of multiple crises and market turbulence, rethinking what components are critical and assessing where the organization stands in this new lens is essential for creating effectiveness.”

Copies of this report are available to qualified members of the media. To request a copy of the report, or to schedule a one-on-one interview with Serge Findling, please contact Sarah Murray at 781-378-2674 or

About IDC

International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. With more than 1,100 analysts worldwide, IDC offers global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. IDC’s analysis and insight helps IT professionals, business executives, and the investment community to make fact-based technology decisions and to achieve their key business objectives. Founded in 1964, IDC is a wholly-owned subsidiary of International Data Group (IDG), the world’s leading tech media, data and marketing services company. To learn more about IDC, please visit Follow IDC on Twitter at @IDC and LinkedIn. Subscribe to the IDC Blog for industry news and insights:


Sarah Murray

Attune Communications


Mary Conroy



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